Close to the Customer (James H. Donnelly Jr.) pdf, epub, doc

Close to the Customer ePub and PDF Available
Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.

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Close to the Customer (James H. Donnelly Jr.) pdf, epub, doc

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Book info

  • Author:
  • Publisher:McGraw-Hill Professional Publishing
  • File: 6.6 Mb
  • Release: 01.09.1991
  • ISBN: 9781556235696
  • Pages 214
  • Rating: 3.37 (6 votes)

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